Jonathan Day-Eskesen

User Research & Insights Specialist

About Me

With a PhD in Human-Computer Interaction and 6+ years of agency-side commercial experience in qualitative research, I specialize in uncovering the nuance in user interactions, articulating key insights that are both meaningful and actionable.

Via an intermediary agency, I have worked with leading global brands (LEGO Group, Maersk, Booking.com, MasterCard, Velux, Pandora etc.) delivering high-impact qualitative analysis. My expertise spans market research, customer experience and UX studies, thematic analysis and qualitative research methods, ensuring data-driven recommendations that shape user-centered innovation.

Core Competencies
Software engineer, Microsoft
  • Qualitative & Mixed-Methods Research
    Expert in thematic analysis, user testing, and atomic research

  • Strategic Insights & Reporting
    Translating complex data into clear, actionable business recommendations

  • UX & CX Analysis
    Deep understanding of user behavior, interaction patterns, and pain points

  • Communication & Mentorship
    Experienced in guiding teams, mentoring researchers, and stakeholder engagement

  • Technical Proficiency
    Analysis tools and stats, both qual (Sonar, Morae) and quant (SPSS, Excel) UX wireframing (Figma).

  • Contributed to web-based applications, services, or platforms using technologies like ASP.NET, TypeScript, JavaScript, etc.

  • Developed applications, tools & software products using languages like C++, C#, Python

  • Immersed in Coding Challenges at CipherCraft

  • Navigated Development Projects at PulsePoint Startups

  • Contributed to Various Tech Ventures

3 different SWE internships

My Work

Co-Creator of a NLP application
Software engineer, Microsoft

Portfolio

  • Architect of the Full Application Suite (iOS, Android) & Responsive Website Infrastructure

  • Expertise in Flutter, Flask, and MongoDB

  • Implemented Robust Security Protocols for Safeguarding Sensitive Linguistic Data

  • Pioneered Advanced Sentiment Analysis Algorithms for Enhanced User Experience

  • Contributed to Open Source NLP Projects, Demonstrating Commitment to Knowledge Sharing

  • Contributed to web-based applications, services, or platforms using technologies like ASP.NET, TypeScript, JavaScript, etc.

  • Developed applications, tools & software products using languages like C++, C#, Python

  • Immersed in Coding Challenges at CipherCraft

  • Navigated Development Projects at PulsePoint Startups

  • Contributed to Various Tech Ventures

3 different SWE internships

Suffering from skill issues

Python
C#/C++/C
Javascript
HTML/CSS
Java
React / Next Node Flask / Django
SQL
.NET
MongoDB
PostgreSQL
Redis
AWS/Azure

Lets talk

Whether you’re looking for qualitative insights, strategic research consultation, or simply want to discuss user experience and human-centered design, I’d love to connect.

Reach out via the form, and I’ll get back to you as soon as possible

© 2023 Jonathan Day-Eskesen