About Me

With a PhD in Human-Computer Interaction and 6+ years of agency-side commercial experience in qualitative research, I specialize in uncovering the nuance in user interactions, articulating key insights that are both meaningful and actionable.

Via an intermediary agency, I have worked with leading global brands (LEGO Group, Maersk, Booking.com, MasterCard, Velux, Pandora etc.) delivering high-impact qualitative analysis. My expertise spans market research, customer experience and UX studies, thematic analysis and qualitative research methods, ensuring data-driven recommendations that shape user-centered innovation.

Core Competencies

Software engineer, Microsoft

• Qualitative & Mixed-Methods Research
  Expert in thematic analysis, user testing, and atomic research

• Strategic Insights & Reporting
  Translating complex data into clear, actionable business recommendations

• UX & CX Analysis
  Deep understanding of user behavior, interaction patterns, and pain points

• Communication & Mentorship
  Experienced in guiding teams, mentoring researchers, and stakeholder engagement

• Technical Proficiency
  Analysis tools and stats, both qual (Sonar, Morae) and quant (SPSS, Excel) UX wireframing (Figma).

• Contributed to web-based applications, services, or platforms using technologies like ASP.NET, TypeScript, JavaScript, etc.

• Developed applications, tools & software products using languages like C++, C#, Python

• Immersed in Coding Challenges at CipherCraft

• Navigated Development Projects at PulsePoint Startups

• Contributed to Various Tech Ventures

3 different SWE internships

My Work

Co-Creator of a NLP application

Software engineer, Microsoft

Portfolio

• Architect of the Full Application Suite (iOS, Android) & Responsive Website Infrastructure

• Expertise in Flutter, Flask, and MongoDB

• Implemented Robust Security Protocols for Safeguarding Sensitive Linguistic Data

• Pioneered Advanced Sentiment Analysis Algorithms for Enhanced User Experience

• Contributed to Open Source NLP Projects, Demonstrating Commitment to Knowledge Sharing

• Contributed to web-based applications, services, or platforms using technologies like ASP.NET, TypeScript, JavaScript, etc.

• Developed applications, tools & software products using languages like C++, C#, Python

• Immersed in Coding Challenges at CipherCraft

• Navigated Development Projects at PulsePoint Startups

• Contributed to Various Tech Ventures

3 different SWE internships

Suffering from skill issues

Python

C#/C++/C

Javascript

HTML/CSS

Java

React / Next Node Flask / Django

SQL

.NET

MongoDB

PostgreSQL

Redis

AWS/Azure

Lets talk

Whether you’re looking for qualitative insights, strategic research consultation, or simply want to discuss user experience and human-centered design, I’d love to connect.

Reach out via the form, and I’ll get back to you as soon as possible

© 2023 Jonathan Day-Eskesen