

Jonathan Day-Eskesen
User Research & Insights Specialist
About Me
With a PhD in Human-Computer Interaction and 6+ years of agency-side commercial experience in qualitative research, I specialize in uncovering the nuance in user interactions, articulating key insights that are both meaningful and actionable.
Via an intermediary agency, I have worked with leading global brands (LEGO Group, Maersk, Booking.com, MasterCard, Velux, Pandora etc.) delivering high-impact qualitative analysis. My expertise spans market research, customer experience and UX studies, thematic analysis and qualitative research methods, ensuring data-driven recommendations that shape user-centered innovation.
Core Competencies
Software engineer, Microsoft
Qualitative & Mixed-Methods Research
Expert in thematic analysis, user testing, and atomic researchStrategic Insights & Reporting
Translating complex data into clear, actionable business recommendationsUX & CX Analysis
Deep understanding of user behavior, interaction patterns, and pain pointsCommunication & Mentorship
Experienced in guiding teams, mentoring researchers, and stakeholder engagementTechnical Proficiency
Analysis tools and stats, both qual (Sonar, Morae) and quant (SPSS, Excel) UX wireframing (Figma).
Contributed to web-based applications, services, or platforms using technologies like ASP.NET, TypeScript, JavaScript, etc.
Developed applications, tools & software products using languages like C++, C#, Python
Immersed in Coding Challenges at CipherCraft
Navigated Development Projects at PulsePoint Startups
Contributed to Various Tech Ventures
3 different SWE internships


My Work
Co-Creator of a NLP application
Software engineer, Microsoft
Portfolio
Architect of the Full Application Suite (iOS, Android) & Responsive Website Infrastructure
Expertise in Flutter, Flask, and MongoDB
Implemented Robust Security Protocols for Safeguarding Sensitive Linguistic Data
Pioneered Advanced Sentiment Analysis Algorithms for Enhanced User Experience
Contributed to Open Source NLP Projects, Demonstrating Commitment to Knowledge Sharing
Contributed to web-based applications, services, or platforms using technologies like ASP.NET, TypeScript, JavaScript, etc.
Developed applications, tools & software products using languages like C++, C#, Python
Immersed in Coding Challenges at CipherCraft
Navigated Development Projects at PulsePoint Startups
Contributed to Various Tech Ventures
3 different SWE internships



























Suffering from skill issues
Python
C#/C++/C
Javascript
HTML/CSS










Java


React / Next Node Flask / Django


SQL


.NET


MongoDB


PostgreSQL


Redis


AWS/Azure
Lets talk
Whether you’re looking for qualitative insights, strategic research consultation, or simply want to discuss user experience and human-centered design, I’d love to connect.
Reach out via the form, and I’ll get back to you as soon as possible
© 2023 Jonathan Day-Eskesen