JONATHAN@DAY-ESKESEN.COM
Qualitative research & analysis...
I'm a Copenhagen-based freelance consultant, researcher and analyst holding a PhD in Human Computer Interaction, a master's degree in Human Centred Systems and bachelor's in Cognitive Science
...applied customer insights & impact
As a Customer Insights Specialist for GetWhy (previously UserTribe/Sonar), my work spans usability analysis and UX benchmarking, through CX and brand perception, to market research about core needs and pain points - for a variety of international B2B and B2C clients including LEGO, Mastercard, Booking.com, Novozymes, Velux, Maersk, Danske Bank, EPOS and Grundfos